Contact Us

We would love to hear from you! Whether you have a question about our crystal collection, need help with an order, or simply want to learn more about the healing properties of crystals, our team at Crystal Waves is here to help. Reach out to us anytime and we will get back to you as soon as possible.

Email: [email protected]

FAQ

Before reaching out, take a moment to browse through our most frequently asked questions. You may find the answer you are looking for right here.

• How long does shipping take?

  Standard shipping typically takes between 5 to 7 business days. Expedited shipping options are available at checkout if you need your crystals sooner. Once your order is dispatched, you will receive a tracking number via email so you can follow your package every step of the way.

• Do you offer returns or exchanges?

  Yes, we want you to be completely satisfied with your Crystal Waves purchase. If for any reason you are not happy with your order, we accept returns and exchanges within 30 days of delivery. Items must be in their original condition and packaging. Please contact us at [email protected] to initiate the process.

• Are your crystals ethically sourced?

  Absolutely. At Crystal Waves, we are deeply committed to ethical and sustainable sourcing. We work closely with trusted suppliers who share our values and ensure that all crystals are mined and handled responsibly. We believe that the energy of a crystal is at its purest when it has been treated with care from the very beginning of its journey.