Responsible Gambling

Gambling can be an enjoyable form of entertainment when approached responsibly. We are committed to promoting safe and responsible gambling practices for all of our players. It is important to us that gambling remains a fun and controlled activity. If you ever feel that gambling is having a negative impact on your life or the lives of those around you, we encourage you to seek help immediately. This page provides information, tools, and resources to help you stay in control.

Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or experience. Recognising the warning signs early is the first step toward getting help. Common signs of problem gambling include:

• Spending more money on gambling than you can afford to lose
• Chasing losses by continuing to gamble in an attempt to win back money
• Neglecting work, family, or personal responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Lying to friends or family members about your gambling habits
• Borrowing money or selling possessions to fund gambling
• Using gambling as a way to escape stress, anxiety, or personal problems
• Feeling unable to stop gambling even when you want to
• Gambling for longer periods of time than originally intended
• Experiencing relationship or financial difficulties as a result of gambling

Self-Exclusion Tools

We provide a range of responsible gambling tools to help you manage your activity and stay in control. These tools are available to all players at any time and are designed to help you set healthy limits on your gambling behaviour.

• Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into your account.
• Loss Limits: Restrict the maximum amount you are able to lose within a set time period.
• Session Time Limits: Control how long you spend gambling in a single session by setting a time limit reminder.
• Reality Checks: Receive regular on-screen notifications reminding you of how long you have been playing.
• Cool-Off Period: Take a short break from gambling by temporarily suspending your account for a set period of time.
• Self-Exclusion: If you feel you need a longer break, you can self-exclude your account for an extended period. During this time you will be unable to access your account or place any bets. To request a self-exclusion, please contact our customer support team directly.

We also support the national self-exclusion scheme GAMSTOP, which allows you to self-exclude from all licensed online gambling operators in the UK. You can register at www.gamstop.co.uk.

Helpful Resources

If you are concerned about your gambling or the gambling of someone you know, a number of organisations offer free, confidential advice and support. We strongly encourage you to reach out to any of the following trusted resources:

• BeGambleAware — BeGambleAware is one of the UK's leading charities dedicated to promoting responsible gambling and providing support to those affected by gambling-related harm. Their website offers advice, information, and a free helpline available 24 hours a day, 7 days a week.
• GamCare — GamCare is a leading provider of information, advice, and support for anyone affected by problem gambling. They offer a free and confidential National Gambling Helpline, as well as live chat support, counselling services, and online forums for those seeking help.

Remember, it is never too late to ask for help. Gambling should always be a form of entertainment, never a necessity. Please gamble responsibly.